Southwest Airlines Opens Booking Access to Business Travel Managers
戴恩·泰勒(Daine Taylor)
Southwest Airlines has expanded its partnership with Travelport, Amadeus, and the Airlines Reporting Corporation (ARC) to offer a new level of services to the corporate travel industry with Southwest Business.
Southwest Business is the new name for the dedicated business travel team that enables travel managers to book Southwest Airlines travel through their preferred channel. The new entity has also made major investments in self-service tools, direct-connect channels, and industry-standard GDS capabilities.
“近50年来,我们一直是一家商务旅行者的航空公司,拥有高频旅行选择和低价。今天的公告发展,通过为旅行经理和商务旅客提供新的能力,在他们选择的频道预订西南旅行时,这一哲学进一步发展了。,”西南航空公司总裁汤姆·尼尔隆说。
“我们还使旅行管理公司通过扩展的合作伙伴关系,在GDS频道中增加更多内容,一种刷新的Swabiz®预订工具以及更多的团队成员,专注于突出显示西南业务的业务 -友好的政策。”
西南商业公司(Southwest Business)为旅行社的全球分销系统(GDS)和Amadeus Travel Platform(Amadeus Travel Platform)带来了旅行经理和旅行管理公司,这是Airlines Reporting Corporation(ARC)的扩展报告和和解功能。同样,一支比以往任何时候都更大的团队可以吸引更多的人 - 所有这些都在努力展示该承运人的业务友好政策,包括无变更费(可能适用票价差异)和袋子免费飞行(第一和第二托运行李 -尺寸和重量限制适用)。
"Behind this galvanized effort, more than 59,000 Southwest employees are all focused on bringing more heart and hospitality to thousands of businesses that put their trust in Southwest to connect their people to the places that are important to them," said Nealon.
该公司上周宣布,新协议将为Travelport和Amadeus GDS频道带来行业标准的流程,包括允许旅行经理能够预订,更改,取消和修改预订。
西南航空预计,新的功能将在2020年中期准备好预订,并估计这项新的收入计划可在2020年下半年提供税前的增量改善,范围为1000万至2000万美元,预计会有重大改进在2021年及以后。
“我们很高兴将我们的合作伙伴关系扩展到现在支持西南业务。无论是通过传统渠道还是通过新的标准,我们都会像他们想要的那样提供航空公司的内容,并为机构提供技术和内容,以满足旅行者的满足。”Greg Webb,Travelport首席执行官。“我们的新西南业务合作伙伴关系是我们以客户为中心的方法的一个很好的例子。”
通过增加在t公司的参与hese channels to the highest level, travel managers and travel management companies will have access to more of the airlines' fares and flight schedules. Southwest is also partnering with ARC to implement industry-standard processes to handle the reporting and settlement of tickets booked through Travelport and Amadeus channels.
Amadeus总裁朱莉娅·萨特尔(Julia Sattel)表示:“在过去的五年中,Amadeus和Southwest共同实施了一种技术系统,旨在不仅提供出色的客户服务,而且还提供了一条长期的西南跑道。”
"Today's addition of distribution content to our technology partnership is a significant milestone. It deepens our companies' relationship to now include Southwest Business, and strengthens our ability to benefit travel sellers who rely on us to provide tools and world-leading content to help them provide superior service to their customers."