Air Canada Reveals Enhanced New Features for Aeroplan Loyalty Program
byDaine泰勒/
As airlines worldwide are preparing for the steady return of travel, Air Canada announced it is providing enhanced new features for its AeroPlan Miles program. Among the changes, members will soon be able to buy or gift miles at any time, and use miles to bid on cabin seating upgrades on Air Canada flights.
"The redesigned Aeroplan will make it easier to travel and offer an improved experience to all members—both frequent and infrequent travelers," said Mark Nasr, Vice President, Loyalty and eCommerce at Air Canada. “We're confident that everyone will see new features that speak directly to them and better suit their travel needs, once they are ready to travel again."
Air Canada previously announced the relaunch of its AeroPlan Loyalty program scheduled for 2020, and ahead of the program’s debut, the airline added two new features to allow members added freedom for how they use their miles.
成员将能够自己购买里程,或者随时向其他Aeroplan成员发送里程作为礼物,以前他们只能在进行航班奖励预订时为其Aeroplan帐户购买里程。
Air Canada will also allow members to use Aeroplan Miles to submit offers for an AC Bid Upgrade, for the chance to upgrade to a higher cabin.
Additionally, as part of Air Canada’s “Travel at Home” initiative, Aeroplan will match a portion of the Miles purchased, and donate them towards The Centre for Addiction and Mental Health Foundation (CAMH), one of our Aeroplan Member Donation program charities.
The airline worked with two Canadian firms to help developing these new options; Montreal-based Plusgrade, the ancillary revenue and merchandising solutions for AC Bid Upgrade, and Toronto-based Points, which helped with the buy/gift Miles feature.
Nasr先生说:“在这种挑战的时期,与这些企业合作,同时利用在家资源的同时,表明了我们的合作伙伴的能力,并在这一艰难时期有助于支持当地的工作和我们的经济。”
“在全球每个角落的航空公司和酒店客户中,他们都是各自空间中无可争议的领导者,因为他们通过双赢产品创新,使旅行者和忠诚度计划经营者都受益。”