什么顾问需要了解Amawaterways 2022赛季
经过丹尼尔麦卡锡/
在两年上下上下后,Amawaterways的执行团队正在从春季开始的2022个星期内看到“极其积极的”趋势。
Speaking to TMR this week, co-owner Kristin Karst, SVP Alex Pinelo, and VP of strategic alliances Brenda Kyllo said that 2022 is shaping up to be a big year for the river cruise line, with both new and returning guests more than ready to get on board river cruise ships both in Europe and elsewhere this year.
“与全球各地的所有积极消息和我们航行的各个国家都在上个月接任前一个SVP Gary Murphy的各个国家,一切都与消费者的情绪充满了消费者的情绪。
Here is an update on what the river cruise company is expected this year:
Typical booking windows don’t exist
对于河流游轮仍有令人难以置信的浮雕需求,提高消费者情绪在2022年的Amawaterways团队看涨,特别是下半年。然而,大流行仍未留下影响消费者如何预订Amawaterways的航行。
虽然在大流行之前,但是通常在航行前9至12个月的线路浏览预订,现在没有可预测的模式。
“There is no standard booking window right now,” Kyllo told TMR. “We have people who want us to open 2024 already. “
The second half of 2022 is currently outpacing the first half, which still is suffering from COVID-19’s impact. The AmaWaterways team expects the first half to fill up (the first three sailings on AmaMagna have already sold out) as guests continue to feel more comfortable traveling and more and more countries start to wind down COVID-19 rules and regulations.
Covid-19协议将留在时间
河流线将继续采用大流行时代的一些变化。
其中包括清洁协议,在船上何时何时进行温度检查,以及在公共区域的面罩要求。蒙面仍将在外面的阳光下可选,并且船员将继续始终佩戴面具,至少可以在可预见的未来。
仍然可以预期疫苗接种,喀斯特告诉TMR,她不希望在欧洲河流沿着欧洲河流正式绕过旅行要求之前离开。
餐厅的变化(无自助餐,所有坐下的餐饮)很可能是一个永久的AMAWATERWAYED,同事鲁迪·施莱纳长期以来一直想要制作的变化。
“客人是高级客户,他们不想在自助餐中闲逛,”喀斯特说。“这肯定会留下来的变化。”
喀尔特补充说,海岸游览还将持续小组,迎合个人,亲密体验。
Air components on the rise
AmaWaterways is seeing more business come in through its growing air team than maybe any time in its history, Karst told TMR. Cabins are being booked from the top down, as consumers have extra money to spend after International travel’s pullback during the pandemic, and more and more are opting to book air, and business class air at that, through AmaWaterways.
The river line has doubled its air team in the two months, giving guests, and its travel advisor partners, an easier time reaching call center employees to deal with disruptions with their flights.
“We are really invested in our people,” Karst said. “Advisors know that it is pretty rough to deal with air through airlines right now.
顾问仍然是至关重要的
Amawaterways长期以来依靠其旅行顾问合作伙伴建立业务,这不断变化。超过95%的线路预订继续通过旅游顾问来实现。
线将继续提供其家人计划(any space available within 60 days of sailing in Europe and on the Mekong is available) and its BDMs will continue to make themselves available to meet with advisors, whether they have booked AmaWaterways prior or not.
“我们真的把虚拟会议带到了一个全新的水平,”Pinelo说。“我们将我们的贸易团队保持完整,我们比以往任何时候都更忙碌。”
BDMS可以帮助顾问为客户组合在一起虚拟事件(自大流行开始以来的4,000多个虚拟事件),包括虚拟SIP和Sail事件,这些是喀斯特最喜欢的。也有可能在2022年的内部活动。