7 Tips to Help Enhance the Well-Being of Travelers on Cruises
既然世界正处于流行后时代,各地的人们都有机会深呼吸。在这样做的同时,许多人对自己的身心健康做出了重新承诺 - 这一趋势在旅游业中也很明显。
The wellness travel niche is a market segment that Denise L. Wiggins understands and successfully sells. She is the global executive advisor and CEO at Denise Wiggins Travel & Health Services, and happens to be a health and wellness coach.
•威金斯提到的当前状态wellness travel in the cruise sector, in particular: “Based on my recent cruises and even my upcoming ones, I'm so pleased to see the cruise lines putting wellness front and center. The emphasis on the well-being of their guests is refreshing. They have dedicated time, resources, and finances toward re-outfitting and curating their cruises to represent within this space.”
While cruise brands are focusing on expanding their wellness strategies and offerings, travel advisors can use these seven tips to help their clients enhance their well-being while on a cruise vacation, both onboard and in destination.
1.仔细聆听理解“健康”means for each client.
威金斯的第一个建议是“真正了解健康和健康空间中的人们的心态,这是一种心态……它不仅仅是船上的水疗中心和运动室。仔细聆听您的健康客户所寻求的内容。并且绝对知道哪些产品正在达到满足客户的需求和期望。”
Tisha Spencer, an InteleTravel advisor and owner of Platinum Life Travels, seconds this. She notes that对于向客户推荐与健康相关的旅行时,旅行顾问最重要的事情是“了解每个人都会以不同的方式分类健康。它不会全部是水疗,冥想和身体健康。我们必须花一些时间来了解我们的客户想要健康巡游时的需求。”例如,Spencer的代理商目前正在研究专注于女性健康的巡游,其中包括自尊,化妆课等。
Along the same lines, Darryl Jenkins, owner of Boxley Enterprise Travel, an InteleTravel affiliate, suggests: “I would say [the most important thing is]finding out what things the client is already doing as part of a regular routine so that you can find the best travel offering to match them up with. You want to make sure that they can maintain their existing plan and not feel guilty about taking a trip that doesn't allow them to stay on that plan they are committed to.”
2. Know that mental wellness is as important as physical wellness.
“I am seeing more clients looking to ‘escape’ from the world with friends and loved ones due to stress,” says Spencer. “Mental wellness has become important, as most of my clients are fatigued from dealing with life, the economy, and more. They want to disconnect and have someone cater to their needs.”
And this is how she addresses it with clients: “I often suggest that clients think about what type of wellness they need and enjoy. Not all clients see ‘wellness’ as the spa and physical fitness. It has become mental, too. Now the spas on cruises do offer some amazing relaxation opportunities, but for some, it is about disconnecting from the world and being in the moment. I suggest that we look through the activities on the ships, the spa offerings, the sporting activities available, and even the dining options we can recommend for them to enjoy. I encourage clients to enjoy the views from the balcony and to be in the moment to clear their mind.”
3.建议阳台的客舱用于新鲜空气和安静。
“I often find many clients enjoy booking balcony staterooms so they can enjoy the quiet time reading and breathing in the fresh air from the ocean,” says Jenkins. “This, too, is a really great way to relieve stress as you are sailing away and possibly reading a book. Wellness does not always have to be about the physical, as you sometimes need to mentally decompress and get the mind right to align with the body.”
4. Describe the expanded fitness and spa services available onboard.
“Many of the cruise lines offer similar wellness services to hotels/resorts,” says Jenkins. “They have a number of things to offer, like fitness and yoga classes for all age groups, meditation stations, spa services with amenities like hot stone massages, detox wraps, sauna services, and much more. Some offer spa suite staterooms that have decor and aromatic fragrances that relax the guest while onboard.”
5.强调适度的新鲜,健康的饮食选择。
For years, cruises were all about the big buffets and endless culinary offerings, and many guests simply overate while onboard. But that is an outdated approach to cruising. Travelers today need not feel pressured to eat copious quantities at every meal.
“People used to complain that they ate too much, and had to lose weight when they returned. But I really don’t hear that anymore. It’s actually quite the opposite, as they now tell me about the great fresh food as well as all the ‘steps’ they did,” says Neelie Kruse, CTC, VTA, owner and travel designer, at Cary Travel Express. When selling cruises, Kruse emphasizes the fresh, healthy food options.
Similarly, Jenkins mentions that cruisers “can also treat their wellness through food options onboard as well as at the fitness centers and spa services. Some cruise lines now offer smoothies or smoothie stations … There are even healthy food options, vegan, and gluten-free options.”
6.告诉客户在短途旅行时不要尝试做所有事情。
Travel advisors can also provide guidance to help clients maximize their well-being in destination. As Spencer explains: “I help clients find just enough activities that they can enjoy, without overwhelming them. It is important to look at the excursions early, to secure the top ones, but also to be aware of the fact that if they are in a destination they have been to before, it is a prime time to enjoy the spa and pool areas, as most of the ship will be empty. The biggest thing is to not try to do it all. We can book the sailing or ship again.”
7. Position wellness on cruises as satisfying rather than a sacrifice.
Kruse suggests: “You really have to sell it properly, as some people don’t want to feel they are going to a ‘wellness spa’-type of place where everything is all about no drinking, little and bland food, etc. Explain that they can take their dream trip, but still do it in a healthy way without missing anything … and come back feeling refreshed and renewed, instead of stuffed and tired!”
来自赞助商:
Explora Journeysis set apart through five central elements: space, choice, design, destination experiences – and an unwavering commitment to the travel advisor community. In fact, travel advisors can begin enjoying our industry-first rolling commission program today.
To join us, register in theExplora旅行顾问Centre。在那里,您会发现我们为顾问提供的行业领先政策和为客户提供独家福利,包括“灵活的旅程”计划,该计划在预订旅行时会促进安心。您可以在我们的定制知识套件中访问强大的学习模块,以帮助您讲述Explora Journeys的故事并制定自己的出售市场策略。您将获取令人眼花cribl乱的数字和印刷资产库,以帮助您销售Explora旅程;一个预订门户,可以轻松将客户与他们完美的变革性假期相匹配;最新的Explora旅行新闻;以及个性化的报告仪表板 - 所有这些仪表板旨在使您和您的客户更接近海洋的心态。
我们愿意预订,并邀请您享受无缝的预订体验online,通过您的约会服务,或致电1-833-697-8348致电大使。我们很高兴欢迎您进入Explora Journeys Travel Advisor社区。