扩大销售团队与公主的Execs
byDori Saltzman/Cal Almaguer, a 38-year veteran of the cruise and travel industry has joined Princess Cruises as senior vice president of sales and service strategy and operations, while Carmen Roig, most recently of Crystal Cruises, has joined Princess as vice president of sales. John Chernesky, who previously headed up trade sale at Princess, will transition to a new brand champion role.
“增加了两名出色的销售,服务和运营领导者,例如Cal和Carmen,这表明了我们致力于为旅行交易提供一流的服务,同时使公主全渠道销售能力现代化,这些能力将使公主将公主暴露于更广泛的受众群体并推动巡游。预订,”公主克鲁斯总裁约翰·帕吉特(John Padgett)说。“在他们的领导下,公主将通过与我们的公主经验和创新发展团队合作,通过无与伦比的贸易关系和开发新的销售工具创新来提高销售业绩。”
Senior VP, Sales & Service Strategy and Operations
Cal Almaguer comes to Princess after more than 20 years with Disney Destinations. He will oversee all Princess sales and vacation product distribution channels, as well as the company’s contact center operations. He reports directly to Padgett. Prior to Disney, Almaguer held sales roles with Norwegian Cruise Line and Windstar Cruises.
“Cal’s impressive career leading critical sales channels for some of the most dynamic vacation companies in the world is built on his passion for exceptional guest experience, belief in the power of the travel agency community and omni-channel consumer engagement,” said Padgett. “His deep understanding of the travel trade and enduring relationships, couple with his extensive contact center experience make him the right strategic leader for our increasing sales efforts.”
Vice President, Sales
Carmen Roig comes to Princess after six years heading up marketing and sales for Crystal Cruises. She will direct Princess’ trade relationships, lead business development teams, and serve as a sales authority across all Princess sales modalities including web, contact centers and onboard. She is also tasked with bringing new and innovative products and services to the trade that will enhance the trade’s earning potential and expand Princess brand consumer demand. Roig began her career with Carnival Cruise Line in 1981 and has held sales roles with Azamara Club Cruises and Costa Cruises.
“Carmen’s proven track record of developing and implementing fully integrated and multi-dimensional sales and marketing campaigns with key accounts as well as leading high-performance teams matches perfectly with our desire to further energize our trade and overall sales efforts,” said Almaguer.
Brand Champion
在公主工作了29年之后,约翰·切尔内斯基(John Chernesky)将担任公主品牌冠军的新角色。该角色将他的巡航经验,行业关系和媒体的影响与对社交媒体和促销的热情融合在一起。在特殊活动和新产品发布会上,他将完全专注于将公主的品牌带到消费者和贸易。