UnCruise Adventures’ Captain Dan Blanchard Talks the “Right” Client, Ship Renovations & What’s New
经过Dori Saltzman/
在COVID-19关闭之后,首批重返服务的巡航线之一 - 去年夏天,唯一允许在夏威夷航行的线路 - Uncruise Adventures吹嘘很多。但是,尽管在经常出售探险队的旅行顾问中闻名,但并非所有顾问都熟悉该品牌。
beplay客服旅行市场报告与首席执行官丹·布兰查德(Dan Blanchard)上尉赶上了与克鲁斯(Cruise Line)的新事物,“正确”的客户是谁,以及他们应该对Uncruise了解的知识。
Understanding the Fleet & the UnCruise Client
UnCruise Adventures comprises two former expedition cruise brands, InnerSea Discoveries and American Safari Cruises. A vestige of the previous brands lives on in the names of the ships. Those with “Safari” names are from the latter brand. Those with “Wilderness” names are from the former (with the exception of Wilderness Legacy, the former S.S. Legacy).
(一个遗迹是“野生动物园”船的蓝色船体。它们都被涂成绿色以匹配“荒野”船只。”)
尽管这条线的八人舰队旨在冒险,但野生动物园的船只却少了。
Blanchard解释说:“我们的Safari船有更多的空间,更多的更新改进,并且差异很小,例如所有镀餐与某些婚礼风格的自助餐选择。”“小木屋更大,设有更高级别的公共场所和饰面,包括提供带有步行阳台和特大号床上用品的两室套房的小木屋。”
The Wilderness ships, on the other hand, tend to have smaller cabins, more basic public spaces, and a lower entry price point, he added.
所有人都提供相同水平的冒险活动,以及全包上的船上体验,包括海岸游览,饮料(酒精饮料和非),餐点和海岸转移。
As for who the right client is, Blanchard told TMR that travel advisors need to look no farther than its long-term partnership with the REI Co-op.
“ REI客户端是无裁决的客户……如果旅行顾问可以设想REI客户是谁,那也可以帮助他们为我们选择客户。”
But Blanchard added that since they returned to sailing last year, they’ve seen a new kind of UnCruise client.
“The hangover of COVID is this desire to be more experiential. And that doesn’t necessarily mean adventure travel but experiential travel overall where they’re really touching, feeling, and experiencing the culture. Experiencing the wildlife and gaining knowledge… Many of the people who didn’t travel with us in the past are booking now because they really want to touch nature and be more involved.”
It’s something Blanchard said he thinks will be around for a while.
Renovations
很难找到时间在船上进行翻新。但是,在19日19日的巡航停顿期间,在正常的航行季节,Uncruise Adventures的几艘船只都没有在水中。这使得邮轮公司的一些船只(包括Safari Endeavor,Safari Voyager和Safari Explorer)成为了一个完美的时机。(今年冬天,荒野的遗产正在经历类似的翻新。)
布兰查德告诉TMR:“我们确实借此机会开始在一些船上工作。”
The bulk of the changes to the three vessels had to do with extending the life of the ships and making them more environmentally friendly.
The 66-passenger Safari Voyager, for instance, went through a modernization of the generator and propulsion systems.
但这并不意味着客人不会注意到任何更改。Safari Voyager的面向客人的主要变化之一是对车载通信系统的现代化。小木屋和精选的公共房间的监视器具有需要了解的信息,包括最新天气以及接下来是哪些活动。
这些船还获得了较小的室内更新,在公共空间中有全新的地毯,窗帘和其他软件。这位36名乘客的Safari Explorer还收到了公共房间中的所有新木地板,以及外部油漆工作,使其与其他机队保持一致。
增强冒险
Uncruise以其在阿拉斯加和夏威夷的冒险招牌行程而闻名。今年,与全新的Rei启发的阿拉斯加行程一起,这条线将冒险达到全新的水平。向所有人开放,该行程是与REI合作为REI合作社成员创建的。
Highlights include visiting the “outback” of Glacier Bay National Park, hiking and biking on Chichagof Island (UnCruise is the only cruise line with a permit to do so), all-day kayaking opportunities, evening campfires ashore, and stops at lesser-visited glaciers including LeConte and Baird glaciers.
朱诺(Juneau)的七晚野外,羊毛和哇冒险冒险在86个乘客的荒野遗产上航行。他们构成了荒野遗产的2022年和2023年夏季航行的大部分。REI合作社成员可以获得每人250美元的节省。
Adults-Only Sailings
UnCruise is also experimenting with adults-only sailings, which might seem odd to some travel advisors. In the past, the line offered specific family sailings, so that people could bring their kids or grandkids onboard. But according to Blanchard, the past several years have seen a significant increase in demand for multigenerational families traveling together. Nowadays, there’s as much of a chance there will be children (ages 8 and older) onboard any individual sailing as not.
“But what we find is that there’s a certain sector of society that really don’t want children onboard. We’ve picked some itineraries that we’re laying out as no children. You’re going to have to be 18 or older to be on these sailings.”
Blanchard admitted it’s a bit of an experiment to see if such sailings are needed or not. Adults-only sailings in 2022 include the March 23, April 23, and May 28 sailings of Whale Sharks, Whales, and Mobulas Sea of Cortez voyages, as well as the October 1 and December 3 sailings of the seven-night Unveiled Wonders cruises to Panama and Costa Rica. Additional dates will be available in 2023.
Health & Safety Protocols
Uncruise Adventures运行完全接种疫苗的航行。而且,截至2月5日,已成为少数邮轮线之一,这些邮轮将“完全疫苗接种”定义为获得助推器的射击。
乘客还必须提供证明在航行后72小时内进行的分子共证测试负阴性。