Carnival Cruise Line Rolls Out Menu Mate Ingredient Program
byDori Saltzman/
To make it easier for cruisers with dietary restrictions to navigate its many onboard dining options, Carnival has rolled out the Menu Mate food ingredient program to all of its ships. The touch-screen system is available at all food venues, including near the Lido buffet stations.
嘉年华巡航系列总裁克里斯汀·达菲(Christine Duffy)说:“确保每个人都包括在有趣的地方,并拥有最佳的体验对我们非常重要。”“我们一直在寻找新的方法来帮助我们的船员增强客人的体验,这正是这个新计划在我们的船上为患有食物过敏的人所做的事情。”
To use the Menu Mate food ingredient program a crew member enters information about the guests’ food allergies or requirements. The software then sorts through all available options and displays which items are allergen friendly, which options can be modified to exclude allergens and which should be avoided. Guests can also use the system themselves.
To ensure the programs’ efficiency, Carnival culinary staff studied recipes across the line to capture any potential allergen conflicts by inputting accurate ingredient information into the software.
According to the line, the program eliminates the lengthy process of conferring between guests, wait staff and chefs over the ingredients of menu items and possible substitutions. It also eliminates the need for guests to inform Carnival of their food allergies ahead of time.