Avanti高到2020年
byDavid Cogswell/
“旅行社的旅行beplay银行卡社” Avanti Destinations度过了美好的一年,同比增长20%。该公司正在继续扩大其在欧洲,拉丁美洲和亚洲的目的地和活动的广泛选择。beplay银行卡
Avanti还在扩大员工,雇用新员工,并竭尽全力确保员工获得有效的咨询工作所需的旅行经验。
“我们增加了对内部顾问的培训,” Avanti总裁Paul Barry告诉Travel Market报告。beplay客服“我们是一家旅行公司,我们希望他们所有人都分享并感到热情,对自己体验的地方的热情。”
今年,有160名员工中有125名旅行,这不仅适用于旅行顾问,而且还适用于员工,以传播整个Avanti社区的热情和旅行乐趣。
扩大目的地beplay银行卡
该公司继续扩大其目的地覆盖范围。2019年,Avanti添加了许多新目的地,这些目的地现在可供预订,有些将于2020beplay银行卡年提供。
现在可以beplay银行卡预订的新目的地包括圣彼得堡,美国人可以使用特殊的为期三天的签证津贴无签证。圣彼得堡被引入波罗的海目的地,例如芬兰赫尔辛基;beplay银行卡和塔林,爱沙尼亚。
Also newly available are Morocco, offered as an add-on to Spain; and Mongolia, which is offered as an add-on to China.
In the third quarter of 2019, Avanti announced that it would be adding Australia, New Zealand, and the South Pacific for 2020. The company has also added more destinations within Asia. While it is seeing a high rate of growth in Asia, Europe still accounts for 80% of its business.
Expansion of seasonality
Avanti is benefitting from an expansion of the travel season itself. “We see an expansion of seasonality into the shoulder season,” said Barry. “It’s driven by pricing and overtourism. We are also seeing tourism spreading into the provinces.”
具有讽刺意味的是,许多最受欢迎的目的地都受到了太多beplay银行卡游客的苦难。beplay银行卡目的地正在努力寻找有效处理该问题的方法。
Italian Tourism is trying new ways to manage tourism to curb the problems of overtourism. Italy’s Big Three cities (Rome, Florence, and Venice) receive such a high percentage of all the visitors to Italy that the primary tourist sites are overrun with tourists, creating overcrowding and traffic problems, sometimes leading to degradation of the sites themselves.
Those cities do not want more visitors. In an attempt to siphon off some of the overflow and spread the benefit throughout the country, Italian Tourism is coordinating efforts to promote regions outside the Big Three, including Puglia, Piedmont, Umbria, and Sicily.
While most Americans still go to Italy, France, the UK, and Germany, Barry said that tourism in Europe is moving beyond the popular and iconic destinations. “Travel has increased in areas that used to be on the ‘fringe’ of popular tourism,” said Barry, “such as Greece, Iceland, Croatia, Portugal, and Scandinavia. Increased numbers of people are traveling to those places and they are seeing trends in growth.
Avanti在全球其他许多领域也看到了增长,包括日本,威尔士,芬兰和韩国的Setouchi地区。Avanti正在与各自的旅游办公室合作,以促进这些目的地。beplay银行卡在目的地中,Avantbeplay银行卡i正在促进二线目的地,例如赫尔辛基以外的芬兰。
除了扩大Avanti提供的目的地外,该公司还增加了目的地beplay银行卡提供的活动。这是对旅行者对更专业,定制的旅行套餐和不寻常体验的需求不断增长的回应,随着旅行公众的发展和旅行者拓宽旅行视野。
“We’re moving beyond the basic, standard product,” said Barry, “and we’re expanding our offerings of experiences, including such things as bear watching, ice fishing, glamping in a deluxe tent over the River Kwai in Thailand, staying under a translucent dome in Colombia, and stargazing in the Atacama Desert in Chile.”
Avanti is seeing a continuing increase in clients requesting customization, often including requests that would previously have seemed strange, according to Barry.
Avanti的新代理门户网站
2019年Avanti的又一重要一步是其新的旅行社门户网站,该门户于去年1月推出。升级的技术比以前的系统更灵活。它更具互动性,使旅行社对自己的预订有更多的控制权。它允许代理商在线启动预订,填写许多基本细节,然后致电办公室以帮助完成。
“Agents can pencil in what they want and then get on the phone with one of our in-house consultants to finish it,” said Barry. The increased flexibility has led to a leap forward for Avanti in efficiency and productivity.
新的预订系统使您可以在查看其当前状态后跟踪预订。该系统可以以两种不同的模式之一,针对新用户的指导模式之一进行操作,并为更有能力提供更多功能和选项的专家模式运行。
最初,有一个新系统的旅行社学习曲线,但是现在大多数Avanti的代理合作伙伴都陷入了困境,在线预订系统的使用是去年的两倍。该公司通过网络研讨会或一对一的培训为旅行社提供培训。
新系统被认为是成功的,每天最多有2,000个代理商登录。它在业务运营的方式上创造了“巨大变化”,并减少了打电话的必要性。
加强操作
Avanti has beefed up its operations department, with enhanced destination support services and help in dealing with travel issues. In Europe, agents can reach an emergency contact number for help with issues that may arise.
巴里说:“我们扩大了运营部门和支持服务。”“我们更积极地管理和预测问题。”
扩大小组旅行
Avanti还发展了团体旅行业务。以前,该公司仅处理大约15人的团体。较大的团体“被拒之门外”。但是从去年年底开始,旅行社带来了团体旅行的新专家,现在正在与封闭的团体,特殊兴趣团体,亲和力团体,预成立的团体,体育团体和家庭开展快速业务。
此外,虚拟技术的越来越多的使用导致了人们想要更多参与的补偿趋势。巴里说:“人们现在正在寻找更多的联系。”“社交媒体隔离。”社交媒体成瘾导致需要摆脱屏幕世界并体验真实的动手参与。Avanti在预订模式,请求和小组旅行的增加中看到了这种趋势的影响。
With the ever-increasing presence of AI and virtual technology, Avanti has noted travel trends that reflect the need of travelers to balance their high-tech experiences with high-touch experiences, and getting “off the grid” is increasingly seen as an attraction in itself.