旅行顾问对未来乐观的12个原因
bybeplay客服/今天是国家旅行顾问日,这一天是庆祝旅行顾问为世界各地旅行的消费者所做的一切。尽管Covid-19-19的流行病已经放缓了全球旅行,但顾问仍然是该行业的心跳,即使发生了很多事情,今天也是今天花一些时间来庆祝您的一天。
为了庆祝,旅行市场报告的团队向读者询问前线顾问为什么beplay客服他们对业务的未来和行业的未来充满信心,即使Covid-19的云笼罩着他们。他们说的是:
1.旅行的内在价值将永远不会消失。
“Travel is one of life’s greatest pleasures and something we will probably never take for granted again. Over the years, there have been threats and crises that have affected the travel industry—hurricanes, Ebola, Zika, snow storms, flus, malaria, 9/11, etc.—but I have been reassuring my clients and pointing to examples like this to show them how we somehow always find a way to overcome these things and come out of them stronger than ever.”
-Jamie Mussolini, Beachfronts Travel
2. Cancelled bookings are coming back.
“90% of people are rebooking. It depends on the supplier policy, sometimes it’s the best option because some suppliers, like the cruise lines, are being very generous. Travel will come back, people won’t stay home. I think there will be a huge pent up demand for travel in 2021.”
-Laurie Reitman, Laurie Likes Travel, an affiliate of Travel Experts
3. Some new bookings are still coming in.
“We survived 9/11 and the 2008 recession, but never in my wildest dreams did I think the world would close down completely. The encouraging thing, is this week we’ve had three new travel requests—two for 2020 and one for 2021! That’s such positive news these days.”
-Roxanne Boryczki, AZ Trails Travel
4.人们梦见旅行。
“I am seeing so many people wanderlusting and dreaming about where they want to go after this period of uncertainty and isolation ends. There is a huge world outside our door and people want to explore, connect, and travel to new destinations.”
-Limor Decter, Ovation Travel Group
5.旅行已成为人们的必要条件。
“对于我的客户来说,旅行是他们生活中重要的休闲部分,几乎是他们幸福的必要条件。无论是家庭聚会,还是快速的海滩休息,还是一次重大探险,他们通常都知道他们需要尽早预订才能以良好的价格获得想要的体验。他们知道,一旦可以安全旅行,需求将是巨大的,并且在今年晚些时候或明年预订的情况很明智,直到全国范围内的压抑需求导致价格更高和较低的可用性。”
-Ginger Morrissey, Travelong of Summit
6. Covid-19是顾问表现出其价值的机会。
“I think there’s a lot of misinformation about using a travel agency, especially a brick-and-mortar one, that it’s generally no more costly than doing it on one’s own. The appreciation will be viewed very differently once people do start traveling again—they are going to want that security that we provide.”
-Terri Jo Lennox, Travel Time
7.短期定价改进将有助于顾问。
“我们经历了其中的六个。那些重演的人说:“我要去那个价格。”每次都会发生。他们要去。”
- 约翰·施密特(John Schmitt),弗兰肯穆特旅行
8.集团业务仍然很强大。
“I am already seeing clients itching to get away but waiting to see what happens when U.S. citizens will be allowed to travel to other countries. We had to cancel a group cruise but rebooked it for next year and most of the group moved their deposits to the new cruise instead of asking for refunds. I’m hopeful!”
-Helen Prochilo, Promal Vacations
9.顾问正在从COVID-19的经验中学习。
“I am very optimistic! I think this industry is resilient, people love travel- it’s something that’s eye-opening and I think that people will travel again for sure. People in their minds are already thinking about when this is over, where can we go? I’m optimistic with my team, even if we had to make some changes moving forward to prevent a situation like this and protect us as an agency, it’s something that we’re working on now.”
-Ann Sadie, Sadie’s Global Travel
10. Absence of travel has made consumers want more.
“I can honestly say that 100% of clients have expressed that they cannot wait to travel again. I still have a lot of open summer trips for hopeful clients that want to wait and see and not yet cancel. Only time will tell.”
-Sylvia Lebovitch, Ovation Travel
11.旅行是最好的逃生。
“多年来,我发现人们出于不同的原因旅行,但大多数旅行者分为两个主要类别。有些人旅行放松和放松。和其他人旅行探索和发现。当我整天与客户交谈时,我听到了担忧和预订,但我也听到了明确的旅行需求。我的放松旅行的客户感到压力和焦虑,并且比以往任何时候都需要这次旅行。我的探索旅行的客户厌倦了呆在家里,渴望新的和激动人心的经历。我是一名全职旅行社超过14年。我了解到,无论我们面临什么障碍,无论是经济问题,天气事件,政治动荡等,人们都将永远继续旅行。”
-Darci Upham, CruiseOne Franchise Owner and Vacation Specialist
12.更改会来,但客户是忠诚的。
“虽然当前的时间很艰难,但我们相信业务会回来。人们喜欢旅行,现在有压抑的需求,因为他们没有能力。在大流行之前,我们的业务一般都趋向于小船,豪华和河流巡航。我相信这是一个市场,人们希望以较小的群体旅行,他们会在这些类型的体验中找到价值。我们的许多邮轮客户很高兴能重新登上船只,以了解登机,召集演习,餐饮等方面的不同之处。巡洋舰是忠诚的,他们会回来的。”
-Amy Madson, Dream Vacations Franchise Owner and Vacation Specialist