Travel Advisors Expect More Business Interruptions After Ukraine News
byDaniel McCarthy/本周,随着俄罗斯对乌克兰的入侵成为世界各地的头条新闻,从Covid-19成为世界上最大的风险,这是世界回归正常的最大风险。
Travel advisors talking to TMR this week said they have accepted that it’s inevitable that travel plans will be impacted by the crisis—供应商,包括维京巡游,Globus等已经取消了该地区的行程,已经做出了回应,东欧的战争新闻也可能会增加终于感到安全旅行后安全旅行的客户的恐惧。
The task now is to reassure clients while also being ready to make changes and rely on supplier partners.
"I think we just have to really rely on our partners worldwide. I think we all know that things will have to change and we'll roll with the punches,” Angela Pierson,a guest on TMR's MasterAdvisor episode 47华莱士Pierson横梁和所有者l in Amelia Island said.
“Basically, it’s just letting our clients know that we are already in conversations with all of the top executives and keeping a very watchful eye on things and changes will be made in their best interest.”
Deborah Director, a travel advisor with SmartFlyer who also joined TMR as a guest for MasterAdvisor 47, added that, in a way, the pandemic provided a trial by fire for so many advisors in crisis management, and a period that they can learn from.
“I feel if nothing else, COVID was a really good exercise in learning that many situations are evolving and it's our job as advisors to be monitoring and also in communication with our partners in countries wherever people may be traveling to,” she said. “The job of a liaison is to communicate information to make sure that everybody stays calm and confident.”
“We have these situations and the best that we can do is take from it and learn from it versus just being tortured by it,” Director added. “So it's helpful to just learn and say ‘okay well in this situation this is how we this is what worked well.’”
周四加入TMR的其他顾问也反映了一定程度的不确定性,并接受了即将发生的变化。
“I feel really sad about what's happening in Eastern Europe. I'm concerned for the folks that live there. But I have clients traveling to Rome and Amsterdam this summer. Have to keep a watchful eye on the situation,” Priscilla Holmes, the owner of Cilla Travel in South Carolina said.
Cohen Travel的所有者艾米·科恩(Amy Cohen)说,她在6月有波罗的海来到圣彼得堡的波罗的海来访,并且对客户的取消感到担忧,但最好的策略是“一次每天服用一天”。
“We are concerned about their departure in June but have to take it a day at a time. This trip was canceled in 2020 due to covid, and 2 years later we’re dealing with this world crisis,” she said. “it is extremely concerning, for the people living in Europe, for travel and for us and our industry just when we’re beginning to work and plan with clients again.”
Michelle Pate, from California’s Surf City Cruise and Travel, told attendees “I'm sad that on the heels of the pandemic finally letting up a bit we are now having quite serious concerns again with people going to Europe at this time because of this geopolitical situation in Eastern Europe.”
“仅仅因为它在东欧现在并不意味着它将在不滑入中部和/或西欧的情况下留在那里。她补充说:“欧洲的旅游业的许多方面,从适合度假到度假再到河流巡游及其他地区,必然会受到这种新情况的影响。”
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