Travel Advisors Weigh in on Norwegian Prima
经过多里·萨尔茨曼(Dori Saltzman)/挪威Prima是挪威邮轮公司全新船上的第一艘。在船上的就职巡航期间一周的船上,旅行市场报告报告了我们的beplay客服第一印象。
但是您的旅行顾问如何看待什么?船的亮点是什么?有什么更好的?谁是船的理想客户?
We spoke to some advisors who were on the sailing with us to see what their first impressions of the ship are.
高级美学
“我认为这艘船绝对是非常华丽的。”- 总部位于俄勒冈州的邮轮计划特许经营的共同所有人黛布拉·巴里·图恩(Debra Barry Thune)
“您从其他船只那里得到了高高的感觉。他们肯定花了时间来真正培养和策划更精致的,我会说复杂而有趣,因为他们仍然拥有其他船只所熟知的所有选择。但是他们已经接受了,他们带来了另一个水平。我认为他们开始意识到有质量与数量。”- LBAC Travel的创始人兼首席执行官Liz Henn,Nest成员代理
“我的第一印象是这艘船很漂亮。我认为他们已经与装饰和布局相距了一步。那部分很棒。”- 杰夫·里奇(Jeff Leach),奥马哈的梦幻假期专营权的所有者
“It has more of a premium feel… I'm in love with the color scheme... It is definitely made to look and feel like a more luxe ship and forget that you're on a ship of over 3,000 passengers. A lot of thought went into it and I think they did a really good job with that... My first impression was that it's a gorgeous ship and I really like it. I'm excited to sell it.” – Janelle Grissinger, founder and president of JCO Travel, a TRAVELSAVERS member agency
“The first thing that I thought as far as Norwegian goes was it can certainly compete a little bit more in the premium space, like with Celebrity.” -- Trapper Martin, owner of a Dream Vacations franchise
The Staterooms
“就客舱而言,那间浴室。谢谢挪威人。对浴室非常满意……机舱尺寸很棒。就我个人而言,我对存储没有任何问题,但是我可以看到有些人可能有存储问题。”- Thune
“我认为他们至少在前五名或10% of any standard… I thought they were fantastic. They utilized every nook and cranny and inch to give the guests the most space possible. I marveled over the bathroom. As somebody that was having to be very careful, fresh out of surgery, how big the shower was, how easy it was to navigate in there and that there was enough room for me to do everything I needed to do in the bathroom with the rigid leg.” – Leach
“I enjoyed the increased shower size and the overall stateroom size. There’s certainly more space to put more drawers than there were. And those wire pullouts in the closets were super tight. You have to have the door all the way open to use them. The storage in the bathroom was great. I like the way the beds are set up, open underneath. It looks cleaner and you’re not having as much fabric that you know, who knows the last time it was cleaned.” – Martin
“我喜欢客舱的布局和设计。我认为他们对大小和淋浴,床的布局以及下拉床不再只是弹跳的事实,对他们进行了很多思考,实际上是沙发床。”- 格里森格
天堂
“他们在避风港方面做了很多事情。他们在那里添加了更多的小屋,这是一个很大的优势...外部避风港区和内部酒吧更大。基本上,整个避风港公共区域都有窗户。他们没有像脱离班级那样对避风港的观察部分,但是整个公共区域都是一个观察休息室。里面没有游泳池,但是后面有很多游泳池。然后他们上方的甲板上有两个热水浴缸。”- 马丁
公共场所
“我真的很喜欢Syd Norman的Pour House的外观,我喜欢即兴的外观。我只是认为它们太小了。但是我真的很喜欢他们。您坐在那里,就像您在喜剧俱乐部一样,就像您在一个小酒吧里一样。如果您带一个不认为他们喜欢巡航并将其放在其中一个地点的人,他们就不知道他们甚至在巡航船上。”- 浸出
海洋林荫大道
“我认为室外空间很棒。对于温暖的行程,室外空间将非常受欢迎。”- Thune
“无边泳池和周围的所有区域都非常非常独特且非常豪华。”- 浸出
“当您在甲板8上走来走去时,那里有两个体面的无边泳池,那里供人们散布的空间令人印象深刻。”- 马丁
“I love that they added the beds as part of the regular outside. Not part of The Haven, not part of Vibe, there’s just some Bali beds with the water feature to put your feet in. I love that.” – Grissinger
用餐
“我认为挪威人的餐厅食物是挪威人的平均水平……专业餐厅,我们只能在其中几个中吃饭,但是我们能够查看所有食物- 所有这些。我们所在的两家特色餐厅的食物都是惊人的。卡格尼(Cagney)可能是我很长一段时间以来在海上吃过的最好的牛排。”- 马丁
“我们有意大利语,这是惊人的。我会用我在纽约市享用的意大利餐来对此进行排名。披萨令人印象深刻。面食令人印象深刻。它的每一部分都是非常高档的用餐体验。”- 格里森格
放纵食物大厅
“放纵食物大厅是最喜欢的。我们在Nudls吃了Spaetzle。我们刚刚在德国吃Spaetzle,我认为这比我们在德国拥有的Spaetzle更好。很美味。”- Thune
“沉迷的食物大厅确实是独特而惊人的,服务非常非常快。”- 马丁
“我沉迷于沉迷。我可以整天吃金枪鱼Tostadas……我很想听听食物的速度是否在继续。从字面上看,它在订购的几秒钟内就开始出现在您的桌子上,这对于那些试图在他们下游之前试图扔东西的人来说是很棒的,或者他们有孩子,现在必须喂他们。”- 格里森格
最喜欢的空间
“就像Belvedere Bar一样的亲密空间。绝对是食品大厅。”- 马丁
“我喜欢体育场,因为谁把啤酒乒乓球放在游轮上。和泡菜球。那是最喜欢的。”- Thune
娱乐
“我爱,爱,喜欢唐娜的夏季表演。我认为这是有史以来有史以来一艘游轮上最好的表演之一。”- Thune
“The Donna Summer show we really enjoyed and if Noise Boys is anything like Choir of Man, it’s going to be outstanding.” – Leach
“The entertainment is just phenomenal. They do an amazing job. I loved how innovative it was with inviting the little VIP section on the seventh floor onto the stage afterwards and transitioning into the nightclub. I think that's a fantastic way, because how many times do you walk out of a show and you’re like ‘Okay, what do we do now?’” – Henn
缺点
“我希望聚会地点更大,酒吧。没有很多可以闲逛的地方可以处理很多人。”- Thune
“There are certain things that I know my upper premium level clients would be missing, such as robes and the lack of lotion and little things like that. Like if you're going out to get in the hot tub and you're in Europe and it's chilly, you want your robes... I did lament the loss of the drawers and the cabinets by the vanity [in the staterooms].” – Grissinger
“Some of the venues are a little smaller than guests are going to be used to… In particular, I think The Local, the way that is laid out with the walkway down the middle, I think that's not a great idea. Especially for those people who have been on the Breakaway, Getaway and some of the other ships and are used to the old O’Sheehans layout, which is huge and really more of a sports bar, fun atmosphere that this Local lacks.” – Leach
“The main buffet areas is way, way smaller, which is fine, as long as that [Indulge Food Hall] stays complimentary. I think it'll balance out between the two. But word on the street is that that might turn into a nominal-charge restaurant to try to ease crowding there. That's just going make the buffet area even more crowded.” – Martin
一个不变的餐厅菜单
“我一点都不介意。我尝试了多道菜。我想我们几乎每天晚上都在主餐厅里吃饭,但我在菜单上仍然有我未订购的物品。”- Thune
“That’s going to be something that you have to prepare clients for… I think there’s enough specialty dining that people will be okay with the one menu… I think that they [NCL] are marketing towards the upper end of the contemporary cruise market and those folks that are in that upper end of the contemporary cruise market will spend the extra on the specialty dining.” – Leach
“我无法想象人们会对此感到满意……我真的认为,最大的关键是他们是否能够保持食物大厅是否免费。”- 马丁
“There are enough [choices] as long as your palate is open to all types of food.” – Henn
“因为我们(有特色餐厅)有限,所以我绝对急于下船,和一家餐厅一起去某个地方。我达到了自己的想法,我不再想要那个……我会推动用餐包……我认为这将是我们必须讨论的事情,并设定了期望。如果您不这样做,这可能会导致一些失望并改变他们对整个体验的看法。”- 格里森格
“我们会推荐专业用餐,我认为他们会跳下去。”- LBAC Travel的创始人兼首席财务官Brian Henn,Nest成员代理
Preparing Clients for Prima
“最大的事情是是房间里的存储空间,您将不得不告诉人们可以携带那些可以存放东西的吊袋。和主餐厅中的菜单的人准备。”- Thune
“这是关于有更多亲密空间的对话。基本上,这将是什么概念是什么。我肯定会说,我肯定会比目前更多,请确保提前参与他们的[用餐]预订……我认为,我肯定应该有更多的餐饮计划,以便……添加我会鼓励其他专业用餐,因为有很多选择。我的意思是,您每天晚上都可以吃专业用餐。” - 马丁
“这一切都是关于设定这种期望水平。这就是我们在这里的目的,以确保当他们继续前进时,他们确切地知道自己的体验和他们拥有的绝佳选择。”- 利兹·亨恩(Liz Henn)
为Prima选择客户
“我认为谁将成为目标客户,通常是路上中途的人,愿意花更多的钱以获得更好的体验。我不能说我可以在这里放奢侈,他们会很高兴,但是我的中级正在寻找高档的……为了实现稳定的挪威巡洋舰,这将感觉像是升级。”- 格里森格
“我认为这是高级市场的正确方向迈出的一步,但我同意这肯定会在这条路中间更多。”- 利兹·亨恩(Liz Henn)
“这将吸引当代邮轮市场的上端,他们(旅行顾问)需要意识到这一点。并请注意,他们不一定会将其卖给只想成为新船的人……甚至是多代家庭。我认为孩子们会做的事情有限,尤其是当他们是较小的孩子的情况下,因为滑梯,虚拟现实游戏,所有这些都是触发了大孩子的。”- 浸出
“Our Norwegian cruisers, I think they're going to love it, especially our upper ones. They’re going to love the extra perks, like less people on the ship.” – Brian Henn