Hurtigruten进入未来
经过丹尼尔·麦卡锡(Daniel McCarthy)/
上个月,Hurtigruten是探险队巡游领域的传统成员之一,拥有100多年的航行 - 命名为亚马逊前高管约翰·唐尼(John Downey),是其美洲的新总统。
Downey, who officially took on the role on Mar. 20, is now leading of sales across the U.S., Canada, and South America, including working with the travel trade channel, for Hurtigruten, which currently sails 13 ships to destinations aroudn the world. Downey took some time to talk to Travel Market Report about Hurtigruten’s journey forward and the value of the trade to its business.
TMR:顾问应该知道Hurtigruten的情况吗?Finnmarken女士的大修提供了什么样的机会?
Downey: Travel advisors should know that Hurtigruten is heading into the future! We’re adding new-to-us destinations in our 2020-2021 season, and we’re transitioning our entire fleet to lead the industry in sustainability. We decided to upgrade MS Finnmarken with redesigned cabins and suites, low-emission hybrid engines, a state-of-the-art Science Center, and four new restaurants. She’ll be a fully-fledged, premium expedition cruise ship, with all the comforts, facilities, and expertise needed to create a perfect adventure!
What kind of tools are available for advisors with Hurtigruten?
旅行顾问可以找到他们需要的东西我们指定的代理网站。注册后,他们会找到我们的代理认证培训课程,即Amundsen Explorer Club认证计划。通过该计划,他们可以了解我们的探险巡游和目的地,最终成为在我们的主要网站上列出的经过认证的Hurtigruten专家。beplay银行卡旅行顾问还将可以使用我们的可定制营销材料;他们将能够审查我们的网络研讨会;并在我们的代理网站上查看有关我们特别优惠的详细信息。
Last year, Hurtigruten announced plans to add a third hybrid-powered expedition ship to its fleet in 2021. Photo: Hurtigruten.
交易对线路的持续成功有多重要?
The travel agent community is extremely important to the success of Hurtigruten; if we can get advisors onboard with our expedition cruise experience, we are confident they’ll encourage their clients to join the world’s greenest cruise company, and contribute to our future growth and success in the U.S. market.
With the destination being such an important part of Hurtigruten’s product, what is the line doing to minimize the environmental impact and promote conservation?
去年7月,我们庆祝了我们的125Th周年纪念日成为第一家禁止所有不必要的一次性塑料的探险邮轮公司。我们还在重建现有的船只,因此它们结合了大型电池组,液化天然气和沼气的组合;罗尔德·阿蒙森(Roald Amundsen)女士(今年春天下半年)和弗里德乔夫·纳森(Fridtjof Nansen)女士(2020年推出)是世界上第一批混合电动探险队。
What do the best advisors from Hurtigruten do differently?
旅行顾问知道我们的旅行者寻求真实,难忘和沉浸式的经历;关心环境;并想留下较小的足迹。最好的旅行顾问知道要寻找户外爱好者,活跃的观察者和高级旅行者,因为他们欣赏和希望Hartigruten提供的经验。顾问知道,当客户与Hurtigruten一起旅行时,他们将与内在的探险家联系。
Fram女士是Hurtigruten的另一艘探险船,该船停靠在哥斯达黎加的波多黎各。照片:Andrea Klaussner / Hurtigruten。