这就是为什么You Should Use A Travel Agent Instead Of Booking Online
by杰西卡·蒙特瓦哥/
Travel agents make travel less stressful.
在预订假期,目的地婚礼或蜜月时,旅行者要做的最后一件事就是担心。
“It is a special memory in your lifetime that should only result in a pleasant experience all the way through. A travel agent is vital in planning these special memories as they take the worry off of you and let you focus solely on the exciting events to come and what you shall pack,” said Jamie Mussolini, founder and president of Beachfronts Travel LLC in Westchester, NY.
They save you money…
旅行专业人员可以通过供应商访问特殊的折扣代码和促销。他们通常可以节省额外的金额或为客户提供通过OTA预订时无法提供的用餐或水疗信用。
……时间。
Ina 2016 survey of more than 1,200 consumers,nearly one-third spent in excess of four hours, over multiple days, planning their own vacations. Travel advisors create a custom itinerary, pulling together flights, transfers, accommodation, tours, visits, meals and exclusive visits based on your preferences—so you can spend your time on other things.
They don’t charge hidden fees.
在专栏中商业内幕, Avery Hartmans described her experience using the Hotels Tonight app for a staycation in New York City – and noted that the prices listed did not include taxes and fees. Hartmans said she was charged an additional $121 in fees for the weekend, an expense she wasn’t expecting; “the extra fees were a bad surprise, and they put us well over budget for the trip,” she said.
许多代理商根本不收取费用,而那些这样做的人则是对成本进行的前期费用。
They advocate on your behalf.
A Washington state family,asTMR先前报道,received an email a few weeks before its $874 vacation was cancelled due to overbooking. After hours on the phone, Holly Parsons walked away with $500 in Expedia vouchers and three nights in a Holiday Inn Express.
“I feel for this family that has suffered a horrendous experience not only were they left with no refund but also a cancelled trip,” Mussolini said. That would never have happened if they used a travel agent. “Using one of those websites is taking a risk and can be a setup for a disaster. During peak seasons to find out your trip is cancelled and have no refund is the worst news – but on top of that, trying to scramble to plan something at the last minute is even worse.”
They provide personalized attention.
OTA提供了一定尺寸的全部服务,不考虑正在播放的众多变量。旅行顾问根据客户的个人需求量身定制服务。有担忧吗?他们会通过他们与您交谈。需要一家可以满足您过敏的酒店吗?旅行顾问可以与酒店经理交谈,以确保它得到照顾。
“尽管有所有网站,但卡车上的客户还是迫切希望在电话上发出真正的人类声音。他们大声疾呼真正敬业,真正的客户服务,并愿意并渴望出售他们想要的东西。” Uniglobe Premiere Travel的高级顾问Norm Payne说。人们很容易从准备出售的人那里购买。真正照顾客户会自动照顾您的利润率。”
They offer insurance.
From guaranteeing your hotel is available to knowing if the excursion company is legitimate, booking through a travel agent ensures travelers will not get duped. And they provide insurance for medical emergencies and trip cancellations.
They’re there 24/7.
旅行社每周7天每天24小时打电话。他们在整个预订过程中与您同在,然后跟进。另一方面,与OTA的客户服务线联系通常意味着要涉足一系列人。帕森说,她在Expedia的客户服务部门与Experia的客户服务部门交谈了六个半小时。
他们是专家。
代理商对您的兴趣和洞察力对特定目的地和旅行段(例如LGBT或目的地婚礼)有个人的了解。beplay银行卡一个好的旅行社花时间了解客户,因此可以根据您想做的事情进行量身定制的建议。