无论是解决的:代理商(重新)在2013年启航
经过安德鲁·谢瓦克曼(Andrew Sheivachman)/Just one week into the New Year and already many personal resolutions have fallen by the wayside – especially those good intentions about exercise and diet. But in business, the year is young.
So what intentions are travel agents setting for 2013? Everything from a more positive outlook to more effective use of their databases for marketing,beplay客服学到了。
We asked five travel sellers to describe their top resolution, priority, wish and worry for 2013. Here’s what they said.
Roxanne Boryczki,MCC,AZ Trails Travel,Fountain Hills,Ariz。
解决:To be more organized and set some boundaries between office and home life.
优先事项:To make better use of our database for marketing and to continue to expand our market share through grassroots marketing programs
Worry:The impact of government meddling in small business, especially in the travel industry, and the effect that will have on us directly and on our clients who own their own businesses.
希望:For a prosperous 2013, and a return to peace and stability across continents, so people will once again feel confident to travel and expand their horizons by experiencing new cultures.
斯蒂芬妮·特纳(Stephanie Turner),CTC,布伦特伍德旅行服务,圣路易斯
解决:To do an even better job of reaching out personally to both my clients and employees. Sometimes we are so busy just doing things that we forget to reach out and touch both our loyal customers and staff.
优先事项:继续进行活动和营销,从而为我们提供了现有客户的回应,并为我们带来新客户。
Worry:在小型企业方面,我们的政府是短视的,在医疗保健领域有害的新计划可能会实施。另外,额外的税收费用。
希望:比2012年更好的一年 - 这是我们公司55年历史上最好的一年。如果您认为您可以为他们提供比自己预订更多的价值的旅行,那么越来越多的人会接触旅行社。
南希·约夫(Nancy Yoffe),ECCS,邮轮计划师,斯巴达堡,南卡罗来纳州
解决:保持积极的态度并专注于生活必须带来的善事,无论是在我的事业中还是在我的个人生活中。
优先事项:专注于赚钱的业务,并专注于支持我的业务和整个旅游行业的供应商。我将尽可能多地做生意,以获取更多的盈利和支持供应商。
Worry:我对2013年没有任何担忧。此时,我的业务很聪明,我相信这将是美好的一年。
希望:我对该行业的愿望是,供应商看到旅行社的价值,并与我们一起为他们和我们建立一个更好的品牌。我也希望在定价方面有更多的稳定性,并希望供应商停止与我们竞争,然后让我们做我们最擅长的事情 - 出售他们的产品!
Ralph Santisteban, owner, Ralph Santisteban and Associates, Miami
解决:更加关注我每个同事旅行社的需求。
优先事项:Customer service, to show our clients quality of service after the sale has been completed.
Worry:Unforeseen economic issues may impact the travel industry.
希望:旅行限制将取消到古巴岛。多年来,讨论了前往古巴的开放旅行对巡航和旅游业的积极经济影响。也许2013年终于是一年 - 但这只是一个愿望。
Lisa Silvestri,CTC,ECC,Silvestri Travel,Sarasota,Fla。
解决:我敢说吗?世界和平。的确,我觉得旅行是实现此目的的道路!
优先事项:继续为我的客户服务并与他们分享,以创建与他们梦dream以求的经历相匹配的旅行。
Worry:我不担心任何事情。担心稀释和obstructs whatever visions, goals and aspirations a person might have, not only for their individual lives but also in terms of business.
希望:Everyone in the travel industry should continue to send people out to places in their own countries and throughout the world. This is the way for regular people to meet and connect with others to share our common love and lives. Travel is the shared denominator that will bring the world together.